Shipping
- The delivery period is 7-20 days, and Saturdays and holidays based on Korean dates are not included in the delivery period.
- For some delayed warehousing and delivery products, preparation may take about 1 to 3 weeks.
- The delivery preparation time is from 12 p.m. on the Korean date. After that, the paid order will be sent the next day.
- If the product is defective, return and exchange shipping is free.
- The shipping cost does not include the import cost that the package has to pay when it arrives at the country of destination.

Exchange and refund
- Please register the return within 7 days of receiving the product.
- You cannot return it without prior written notice and valid approval number.
- All sale items and discount products are not allowed to be returned or exchanged without exception.
- If the product is delivered incorrectly due to a defect, the brand will pay for it.

For return/exchange inquiries, please send it to @nache_official or info@nache.kr.